How does eating work in MUNI canteens?
Students eat through their food account within the Credit system (application MobilKredit, WebKredit). A food account is created automatically for students (when they are active MU students and have an active card).
Each food account is therefore linked to an active ISIC card. The card identifies the diner in the canteen.
Before you go to canteen for the first time...
How do I order a meal?
Students with an active meal account can use the system of ordering meals in advance. Lunch orders must be made by 2.15 pm 48 hours in advance by any of the following means:
- online application WebKredit
- mobile application MobilKredit
Can I buy meal without prior order?
Meals can be picked up without a previous order until sold out.
How does distribution of meals work?
In the case of ordering food, the food is dispensed at the appropriate dispensing point at the appropriate time, by attaching the card to the reader or at the cash register.
If the boarder is unable to pick up the order for some reason, he can offer it to the stock exchange (eg using the WebKredit or MobilKredit application). If another diner picks it up, it passes to him.
Meals can be picked up without a previous order until sold out.
Is it possible to cancel a meal order?
Ordered meals can be canceled until 2.15 pm 48 hours in advance. If you do not cancel the order within 48 hours in advance, you can place the food in the exchange, where other diners can buy it.
How do I recharge my food account / withdraw cash from my account?
The Credit system works with two types of account:
- Down payment - the boarder spends his pre-deposited deposit.
- Free - the boarder eats during the month on debt and then pays the receivable.
Deposits
Deposits on meal advance accounts:
- in cash at the box office of any MU catering operation (we accept meal vouchers)
- by bank card at the box office of any MU catering operation (we also accept electronic meal vouchers)
- by transferring funds from the SUPO system (one-time, automatic)
Withdrawals
Withdrawals from catering advance accounts:
- in cash up to CZK 100 at the box office of any catering establishment
- in cash over CZK 100 at the heads of catering operations (Vinařská, Academic canteens Moravské náměstí, Veveří, PřF, ACADEMIC restaurant), even in the case of termination of studies, when the boarder's account is no longer active in the catering system
- cashless transfer from the Kredit catering system to SUPO
App for using a food account
Web application WebKredit
On-line application WebKredit enable:
- entering and cancelling orders for meals, offering to the stock exchange
- the identification of the financial balance or the number of depleted grants of so-called tokens
- browsing menus
- price control
- account history
- control of funds SUPO Kredit
How to log in to the application?
All diners can log in to their meal account only if an active card is assigned to it and the account is active.
MU boarders
Persons active at MU. You will be redirected to the Single Login page at MU. To log in, enter your UCO and Primary Password. If you do not know this password, you can contact the rights manager.
Other boarders
Persons who have a manually created catering account have a login name in the form of c + registration number, which will be generated for them together with the password at any cash desk of the catering operation upon request.
if you have problems, visit the office of the operation of any canteen or you can use the e-mail: stravovani@skm.muni.cz
Mobile App MobilKredit
Mobile App MobilKredit is used for:
- display the current, available menu of meals at the pick-up point in time with your meal price
- browsing menus for the next few days
- entry and cancellation of orders for meals for the next days, offering to the stock exchange
- finding the financial balance
- checking your account history
Installation of the MobilKredit application
The MobilKredit application is available for Android and iOS platforms (iPad, iPhone):
MobilKredit for Android
The application is located on Google Play under the name MobilKredit 2.
MobilKredit for iOS
The application is located in the AppStore (iTunes) under the name MobilKredit 2.
After installing the application, select Masaryk University as the provider.
Login to the application
All boarders the catering to your account can log on only if it is assigned to an active card and the account is active:
MU boarders
Persons active at MUNI (students, employees). To login, click on "MUNI Login", you will be redirected to the MUNI Single Login page. Enter your UCO and Primary Password. If you do not know this password, you can contact the rights manager.
Other boarders
Persons who have a manually created catering account have a login name in the form of c + registration number, which will be generated for them together with the password at any cash desk of the catering operation upon request.
If you have problems, visit the office of the operation of any canteen or you can use the e-mail: stravovani@skm.muni.cz
Linking the catering account with SUPO
What is SUPO
SUPO is a system for settling receivables from persons at Masaryk University. Simply put, your SUPO account is similar to a bank account from which you pay for purchases at MUNI, eg for dormitory accommodation, food in the canteen, prints, etc ...
SUPO Credit - imprest accounts - transfers
SUPO CREDIT imprest accounts - transfers
All active persons at MU (students and employees) with an active card and a catering advance account can use non-cash transfers of funds between SUPO (university-wide Receivables Payment System) and the Kredit catering system via the WebKredit application.
Activation
Preconditions:
- To be evaluated as an active person at MU (student, employee) with an active card and to have an automatically created advance catering account in the Kredit system.
- Consent to the conditions of SUPO - check in SUPO and confirm the agreement.
- Confirmation of consent in SUPO with a deposit of CZK 100 (information in SUPO). Employees who have signed a request to transfer part of their salary to SUPO with their HR specialist (eg also for personal telephony) do not have to submit. After this operation, SUPO must be fully active.
- In SUPO, agree to Allow the use of a SUPO account for Credit.
If all the above conditions are met, the SUPO tab will be activated after logging in to the WebKredit application.
There are several facts related to the activation process:
- If the balance on the original advance catering account is negative for any reason, the amount from SUPO will be adjusted to the value of CZK 0 automatically.
- In the event of termination of the account (termination of an active relationship with MU or deactivation of the card), the entire balance of the meal account will be transferred to SUPO at the beginning of next month (after the monthly deadline).
Manual transfers of funds
Through the WebKredit application, it is possible to transfer funds between the SUPO and Kredit systems in both directions. Transfer from Credit to SUPO is limited to CZK 1,000.
Automatic transfers of funds - collection
In the WebKredit application, it is possible to set automatic adjustment of funds (collection) to a predetermined amount. The transfer will take place under the following conditions:
- in SUPO there is an available balance at least in the amount required for the transfer,
- the balance on the meal account fell below the level of adjustment,
- the amount requested for the transfer is greater than or equal to the minimum amount to be transferred.
If the conditions above are met, the amount (recharge) will be transferred from SUPO every day at 0:10.
SUPO CREDIT free accounts - deduction from salary (only for MU employees)
SUPO Credit free accounts - deduction from salary
If a MU employee expresses an interest in paying for expenses in SKM MU catering operations in the form of a deduction from his / her salary through SUPO, a new catering free account is created for him. The boarder then eats through this free account during the month in debt (to the minus). After the monthly closing, the boarder's expenditure is transferred to SUPO, which then deducts it from the salary.
Activation - transfer to a free account
Preconditions:
- Be evaluated as an active employee of MU with active card.
- Consent to the conditions of SUPO - check in SUPO and confirm the agreement.
- Ask your HR specialist and confirm the request to transfer part of the salary to SUPO.
- In SUPO, agree to Allow the use of a SUPO account for Credit.
- in SUPO, choose Set up free account.
If all the above conditions are met, a new free boarder's account with an initial amount of CZK 0 will be created automatically the following day (2 days from the written consent of the Application for transfer of part of the salary to SUPO). The original imprest account is deactivated and the positive financial balance is transferred to SUPO.
There are several facts related to this:
- If the diner has any future food orders created on the original deposit account, they will be automatically canceled and the blocked amount will be returned (to the original deposit account and then transferred to SUPO).
- If the balance on the original advance catering account is negative for any reason, the amount from SUPO will be adjusted to the value of CZK 0 automatically.
- If the account is activated on a day other than the first day of the month, the system does not monitor the number of subsidized vouchers in both accounts (advance, free) together in this particular month. If the number of subsidies in the boarder's accounts is overdrawn outside the boarder's entitlement, the difference will be claimed from the boarder through the personnel department.
The boarder's balance (maximum receivable) cannot fall below the amount of the limit for deduction from salary for SUPO in the Request for transfer of part of the salary to SUPO at the HR specialist. The recommended value is at least CZK 1,000.
It is not possible to withdraw cash from a free account, deposits are allowed. However, all deposits will be transferred as a deposit to SUPO at the beginning of next month.
Deactivation - switch to a backup account
In SUPO, check Set up a backup account.
This will limit the validity of the free account to the last day of the month. Subsequently, a free account will be closed and the original backup account will be opened or a new backup account will be created. If the diner has any future food orders created on the free account, they will be automatically canceled and the blocked amount will be refunded (to the free account).
The change can be undone by clicking on Set up free account without restriction.
Rating catering operations
Through the application Evaluation of catering facilities within the IS, you have the opportunity to evaluate the quality and offer of meals and express your opinion on other parameters of individual catering operations.